PRIVACY POLICY

Last Updated: April 2025 | OSISS Enterprises (Pvt) Ltd

1. INFORMATION WE COLLECT

We collect information you provide when placing an order: name, email address, phone number, shipping address, and payment details. We also collect browsing data (device type, IP address, pages visited) through cookies and analytics tools to improve our website experience.

2. HOW WE USE YOUR INFORMATION

To process and fulfill your orders
To send order confirmations and shipping updates
To respond to your queries and support requests
To send promotional communications (only if you have opted in)
To improve our website and product offerings

3. DATA SHARING

We do not sell your personal data to third parties. We only share your data with trusted service providers who help us operate our business — including payment processors (JazzCash, EasyPaisa), courier partners (TCS, Leopards), and analytics platforms — all of whom are bound by strict confidentiality obligations.

4. COOKIES

We use cookies to enhance your shopping experience. You can disable cookies in your browser settings, but this may affect the functionality of our website.

5. DATA SECURITY

We implement industry-standard security measures to protect your personal data. All transactions are encrypted using SSL technology.

6. YOUR RIGHTS

You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, contact us at support@osiss.com.pk.

7. CONTACT

For privacy-related queries: support@osiss.com.pk | OSISS Enterprises (Pvt) Ltd, Academy Road, Lahore Cantt, Pakistan